Shipping policy
Last updated: October 4, 2026
Where we ship
We currently ship within the United States only.
Processing and production
Every order is held for 24 hours after it's placed before it goes into production. Each print is then made to order, which typically takes 2–3 business days. Business days are Monday through Friday, excluding holidays.
Shipping time and cost
Shipping is free on all orders. We ship with carriers such as UPS, USPS, or FedEx, and delivery typically takes 1–7 business days depending on your location. Most orders arrive within about two weeks of being placed. These are estimates, not guarantees.
Tracking
You'll receive an email with tracking information once your order ships.
Multiple items
If you order more than one item, they may be produced and shipped separately and arrive on different days.
Shipping address
Please double-check your address at checkout. You can update it within the 24-hour hold by emailing Support@housetohomeprints.com. After that, we can't cover orders delivered to an incorrect address. If a package is returned to us, we can reship it for the cost of shipping.
Delivery issues
Once your order is with the carrier, delivery is in their hands. If a package is delayed or lost in transit, or tracking shows it was delivered to the address you provided, please contact the carrier directly to trace it or file a claim. We're happy to provide tracking details to help.
Damaged or incorrect orders
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery. See our Refund Policy for what to send us.
Agreement to these terms
By using this site or placing an order with HouseToHome, you agree to this Shipping Policy, along with our Terms of Service, Refund Policy, and Privacy Policy.